Frequently Asked Questions
Frequently Asked Questions (FAQs)
Q: What happens if it is raining on the day of my booking?
A: We check the weather forecast daily to ensure it is safe for your
Home Hire Nottingham]. We will still deliver in light rain as most of our inflatables have rain covers. however, we cannot set up in severe weather like high winds (over 24mph) or lightning. If we are unsure about safety, we will contact you immediately.
Q: How far in advance should I book?
A: We recommend booking as soon as possible to avoid disappointment. You can check live availability for all our [Bouncy Castles] and [Packages]
All Products online. Once you book, your date is secured so you have nothing to worry about!
Q: How much space do I need for my bouncy castle?
A: We make it easy for you! Every product in our has a "Specs" section with exact measurements. Simply measure your area to ensure it is suitable. Don't forget to check ceiling heights for indoor hall hires!
Q: What is included in my hire on the day?
A: We provide everything! Your hire includes delivery, professional setup, and takedown. We provide all equipment including blowers, safety mats, and extension leads. Our team will also perform a mandatory safety induction to ensure safe practice during your event.
Q: How long will the item take to set up?
A: Most inflatables take our team roughly 15 to 45 minutes per item to set up. If you are booking a large event or multiple items from our
Indoor and Garden Gamessection, this may take longer and will be discussed with you prior to the day.
Q: Do I need an allocated time slot?
A: Yes, allocated time slots are required for all indoor/hall bookings to match your venue hire. For outdoor garden hires, we typically deliver in the morning and collect in the evening. If you have a specific start time, please let us know when you
Contact Us.
Q: What do I need to check regarding access?
A: Please ensure there is a clear, wide path to the setup area. We cannot move heavy inflatables through narrow house doors or up stairs without prior notice. The setup area must be flat and completely free of dog mess, stones, or garden furniture before we arrive.
Quick Links for Your Event:
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